One of the most beloved qualities of good character to Allah is kindness and gentleness. Allah has reserved a special reward for those who are kind and gentle.
Aisha radiallahu anho reported: The Messenger of Allah, peace be upon him, said: O Aisha, Allah is gentle and He loves gentleness. He rewards for gentleness what is not granted for harshness and He does not reward anything else like it.
Kindness and gentleness are traits that are inherently good, and whoever has them has been given his portion of goodness.
He who is deprived of kindness is deprived of goodness.
Abu Ad-Darda radiallahu anhu reported: The Prophet, peace be upon him, said: Whoever is given his portion of kindness has been given his portion of goodness, and whoever is deprived of his portion of kindness has been deprived of his portion of goodness.
Allah loves kindness and gentleness in all matters, so we should manifest these qualities even when we face abuse and cruelty.